FAQs

Find Answers to Frequently Asked Questions

Let Stars & Stripes Car Wash Answer All Your Questions

Do you have questions about Stars & Stripes Car Wash? Read through the information below for detailed answers to the most commonly asked questions we receive.

We believe in honest, open service. If you're not 100% satisfied with the work you receive from us, let us know. You'll receive a FREE wash to make things right. Also, stop by on your birthday for a FREE car wash!

If you have any additional questions that you don't see the answer to below, don't hesitate to get in touch with us.

FAQs

What happens when I arrive at Stars & Stripes Car Wash?
You'll be told to put your vehicle in neutral, and we'll take care of the rest! You can relax while our automatic car wash cleans your car in 5 minutes or less. Your vehicle's exterior will be carefully cleaned with gentle cloth washers and mild cleaning solutions. After cleaning your wheels and whitewalls, your vehicle will get a thorough rinse and gentle air dry.

Should I stay in my vehicle?
Yes. For safety reasons, we require that you stay at the wheel of your vehicle. We use lots of lighting and glass to create a relaxing environment. You'll receive simple instructions and answers to any of your questions. We'll also guide you through the process.

Will you hand dry my vehicle?
At Stars & Stripes Car Wash, there's no need to hand dry! After your wash, heated air will dry your vehicle without ever touching your car. If you'd like a final detail before leaving, we have a vacuum area to give your vehicle some extra attention.

Do you accept credit cards?
Absolutely! We accept all major credit cards, including VISA, MasterCard, American Express, and Discover.

Do you clean the interior?
Stars & Stripes Car Wash does offer detailing services and self-service vacuums on-site for all express car wash services. The FREE use of our ultra-high suction vacuums is included with the purchase of any express wash!

What cleaning products do you use?
We use products like Simoniz Hot Wax and Shine because they're effective, biodegradable, and safe for the environment.

Do you recycle water?
Yes!

How much water do you use?
Our computer-controlled car wash uses about 30-45 gallons of fresh water per wash. This is in addition to 100 gallons of recycled water. The average person uses between 100 and 150 gallons of water when washing their car by hand.

What's the difference between touchless and brushless?
A brushless technique like the one used at Stars & Stripes Car Wash combines soft foam and safe shampoos and cleansers to gently clean your car. Touchless operations don't use direct-contact methods. They rely on acid-based chemicals that can be harmful to your vehicle's finish, glass, and polished aluminum wheels.

Will my vehicle fit your car wash?
Our car wash is able to accommodate most vehicles. Feel free to contact us for a full list whenever necessary.

What kinds of vehicles do you wash?
We're equipped to handle most vehicles, including cars, vans, and trucks up to 84 inches in height. However, we can't wash dual-wheel trucks. We guarantee that all of your factory-installed equipment will be safe throughout our process.

Do you wash pickup trucks?
Absolutely! Make sure you empty the bed before taking the vehicle through the car wash. Additionally, some oversized side mirrors and other types of modifications may not be compatible with our process.

Can you wash my convertible?
Yes. Please ensure the roof is properly latched.

Can I wash my newly painted car?
Yes. We use cloth wash materials and mild cleaners to ensure a gentle, effective wash. Please ensure your paint has been properly cured before washing. Ask your body shop for more information about that. You usually need to wait at least 30 days before washing repainted cars.

Are alloy wheels safe?
Yes. We don't use any acids or harsh brushes that could damage alloy wheels.

My car has a cracked windshield. Will it be safe to wash?
Yes, but it's always best to repair or replace your damaged windshield as soon as possible. Any cracks or chips may expand as temperatures change.

Is my antenna safe?
After-market products, including CB and cell phone antennas, should be removed before your car is washed. We can assist you with this when you arrive.

Will my bug shield be OK?
While most customers who wash their vehicles with their bug shields installed do so without any problems, we can't be held responsible for after-market products made of plastic. Problems can arise if there is any existing damage or if the product is made of low-grade materials.
Call 858-622-9985 for a FREE Consultation!

FREE Basic Exterior Washes on Veterans Day for Active and Retired Veterans

100% Satisfaction GUARANTEED

Family Owned and Operated Since 2011

"THEY DO A GOOD JOB! There were so many packages to choose from. I picked something in the middle for $29.99 and was satisfied with the service.
  1. Pick package 
  2. Pay the guy 
  3. Another guy scrubs your car down 
  4. Drive your car through a car wash 
  5. Step out; two guys vacuum and wipe down the car 
  6. Tip 
Within 20 minutes my car was nice and clean. They did an exceptional job and took their time while making sure every area is clean. While waiting for your car there is an inside and outside seating area with FREE Wi-Fi!!! I'll be coming back to get my car detailed here."

Jane A., Yelp

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